Gone are the days of cold meatloaf and instant mashed potatoes; consumers now demand fresh, local, sustainable, healthy foods in hospital facilities. The shift from ‘have to eat’ to ‘want to eat’ begins at the base structure of acute care dining, and reaches all the way to patient satisfaction scores, impacting clients, employees, operators, and even outside consumers along the way.
“A New Era in Acute Care Dining” is a white paper published by entegra that covers how to stay competitive while meeting consumer demands. An earlier blog, for example, covered the consumer trends toward fresh, clean and local foods in acute care foodservice.
See the below excerpt on grab ‘n go.
Most hospital employees have limited amounts of time available to eat as a result of packed agendas and changing shift schedules. Many turn to grab-and-go options, and if satisfactory selections are not available to them, they opt out from eating at work. Both consumers and employees want higher-end, culturally diverse options in their grab-and-go menu selection, a need that is being uniquely met through the implementation of micro-markets. Micro-markets offer an array of options, made available to consumers through the use of space-saving coolers, which require no staff or employee management.
Consumers simply reach into the cases, select their healthy meal, scan theiritem, and pay. Security measures are also placed to reduce loss and ensure proper procedure. Micro-markets provide 24 hour convenience to consumers, while requiring zero labor to operate. By expanding grab-and-go options from pizza slices and pre-made hoagies, to more advanced options centered on health and wellness, operators are able to increase hospital employee satisfaction while boosting their own bottom line.
Entegra Procurement Services regularly publishes blog posts on food trends and innovations in food services. Entegra is more than a group purchasing organization (GPO): Our team of procurement specialists implement strategic sourcing to bring the most value to your business. We help our clients, in many segments ranging from the healthcare supply chain to restaurant supply, to cut costs and consolidate their portfolios.