A Zagat’s 2015 Dining Trends Survey found:
- When asked, “What irritates you the most about dining out?” the No. 1 complaint nationally was service (26%), followed by noise (24%), prices (17%) and crowds (1%).
- Diners in Miami take the biggest issue with service (32%), while Portland, Ore., diners cite noise (31%) as their chief complaint.
When Zagat asked, “What’s your biggest service complaint?” the top complaints among diners were Inattentive wait staff (24%), slow service (17%), rude staff (10%) and inadequate training of wait staff (9%).
Entegra Procurement Services regularly publishes blog posts on food trends and innovations in food services. Entegra is more than a group purchasing organization (GPO): Our team of procurement specialists implement strategic sourcing to bring the most value to your business. We help our clients, in many segments ranging from the healthcare supply chain to restaurant supply, to cut costs and consolidate their portfolios.