Matures, those born before 1946, make up approximately 7% of the adult population. This cohort is solidly in retirement and as they age, they become less active and reduce spending, particularly on food away from home. However, as Matures age, the demands for non-commercial foodservice through assisted living and senior care increase. Although often associated with younger generations, many Matures are regular users of Facebook, smart phones, computers and tablets.
Matures cite the importance of quality at a higher rate than other generations. The amount of meals purchased outside the home decreases with age, so when Matures do go to a restaurant, they expect to get a good value in a welcoming atmosphere. Preferences are broadening for more diversified cuisines; however, as traditionalists, they are not comfortable with rapid change. Introducing more flavorful and even spicier cuisines may be a welcome change when mixed with more familiar dishes.
Here are some ways for your operation to appeal to Matures:
- Maintain lifestyles and community in senior living facilities with cafes, wi-fi and social activities
- Keep in mind that the influencers in senior living facilities will probably be Gen X, so consider a wide range of preferences when it comes to menu options
- Customers, regardless if they are residents, patients, visitors or employees, are looking for portable, made-to-order items, plus more flexible dining options (timing, meal plans, delivery)
Entegra Procurement Services regularly publishes blog posts on food trends and innovations in food services. Entegra is more than a group purchasing organization (GPO): Our team of procurement specialists implement strategic sourcing to bring the most value to your business. We help our clients, in many segments ranging from the healthcare supply chain to restaurant supply, to cut costs and consolidate their portfolios.