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Ways to Deliver Great Customer Service: Make Service a Team Effort

Ways to Deliver Great Customer Service: Make Service a Team Effort

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Last Published: 03/03/2017

Ways to Deliver Great Customer Service: Make Service a Team Effort

Hold daily staff meetings. Pre-shift meetings give everyone a preview of the upcoming shifts and help create rapport among your team. 

 

Meetings should include reviewing information about the day’s menu and specific needs of expected guests—from what foods they like to what tables they prefer. In non-commercials operations, such as hospitals, organize service teams for everything from patient satisfaction and standards to employee and physician satisfaction. Set up a VIP hotline for senior managers and directors to address and resolve issues daily.

Download the entegra whitepaper on Non Commercial Food Service Trends here.

 

Entegra Procurement Services regularly publishes blog posts on food trends and innovations in food services. Entegra is more than a group purchasing organization (GPO): Our team of procurement specialists implement strategic sourcing to bring the most value to your business. We help our clients, in many segments ranging from the healthcare supply chain to restaurant supply, to cut costs and consolidate their portfolios.

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Want to Deliver Great Customer Service?

To create a top-notch experience for customers, close this “service gap” with seamless service that has every facet of the operation working in synchronicity.Get your team in synch and deliver great customer service with these 10 tips.

Top10_Service.PNG  Download our Top 10 Ways to Deliver Great Customer Service!