Hotel Procurement: What's in and what’s out for 2023

2023 will be no exception to the string of years that have shocked our economy, climate, health and more.

But the hotel operators who position themselves to deliver what travelers want in 2023 will have the best opportunities for success.

A recent panel of industry experts convened for an Entegra-sponsored Hot Topics discussion with Hotel Business to discuss the top influences on hotels going into this new year.

Travelers have new priorities, and operators need to adjust accordingly. So, where can you add the most value to your business to capture what is essentially a new customer.

Our panel of experts suggested the following list of what’s in and what’s out for 2023 in hotels.

What's In	What's Out
Exceptional food and beverage	The in-room mini bar
Contactless and keyless	Check-in lines
Sustainability throughout your property	Single-use plastic
Hotels as meaningful parts of the community	Not engaging local DJs, community leaders, influencers, etc.
Wellness experiences like tai chi, yoga, aerobics	Small gym rooms

 

With 4 out of 5 travelers valuing sustainability as an important factor, we are not surprised to see sustainability as one of the key dominant trends. It drives major investments, and we will see more sustainable solutions being created in all hospitality related activity as the year progresses. Initiatives such as calculating carbon footprint to evaluable their environmental impact are being rolled out across large hotel chains. To stay at the forefront of the industry and maintain growth, it is esssential for hotels to re-evaluate their sustainability intiatives, move toward environmentally friendly services and processes - and share these efforts with customers!.

 

Learn more about how we support the hotel industry with savings and purchasing tools and more.

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