How golf facilities leverage a GPO for increased operational efficiency

John Bartilomo, VP of Food and Beverage at Troon

Troon leads the industry in golf course and private club management, operating at several hundred locations throughout the world.

Headquartered in Scottsdale, Arizona, Troon maintains satellite offices in Alabama, California, Florida, Illinois, Massachusetts, Texas, Virginia, Washington and internationally.

Troon’s goal is to create extraordinary guest and member experiences through personalized service, consistency and uncompromising attention to detail – delivering memorable experiences for their customers that cultivate lasting connections.

“With 700+ clubs, growing our resources as we grow the company is paramount to our success,” says Bartilomo. “With Entegra, it’s like we have another full-time employee, rather than us doing all the research.”

The types of challenges Troon faced prior to working with Entegra

Entegra's expertise in data management and their exceptional customer service has empowered Troon to enhance operational efficiency, which has also facilitated their growth.

“With all the different facilities we have – hospitality is at the forefront – and to not have Entegra, we’d have to hire 1-3 people to do all the data research that is available to us today,” says Bartilomo.

“The way Entegra is growing with all the offerings to us, it really helps us stay ahead in the game in this volatile market we’re in today.”

The key benefits of working with Entegra

“The key benefit – with all the data that is available to us – is the ability to forecast with accurate numbers that we can [then] apply to our financial statements. We rely on that heavily.”

Working with Entegra, Bartilomo has found himself pleasantly surprised by the additional services and programs he hadn't been aware of. “The level of culinary prowess within Entegra – with Chef John and his team, and the Entegra kitchen – is something we can tap into and see how we can apply it within our facilities out in the field.”

Ready to see what Entegra can do for you? Call us at 833-977-1765 or fill out this contact form.